What guides the work
Honesty and care belong in the same conversation. CANDOR connects observable facts, feelings, needs, requests, and meaning while leaving room to listen and respond. Shared values help explain why a request or boundary matters, without assuming that you already know the other person’s experience.
How we design it
Bring a real or hypothetical conversation. We distinguish observations from judgments, acknowledge feelings, name the need, and practice a specific request or boundary. Explain the outcome it supports, check understanding, and pause to choose your response. Use the same approach for meaningful recognition.
What progress looks like
Clearer requests and boundaries, more useful appreciation, and more choice when a conversation becomes tense. Attention shifts toward understanding each other and the work you need to do together. You leave with language to try and a way to learn from the response.