What guides the work
Useful communication begins with understanding what the other person needs and the outcome you are working toward. CANDOR connects honesty with care through facts, feelings, needs, clear requests, and meaning. Respect includes room for disagreement and boundaries.
How we design it
Work with real or hypothetical requests, feedback, and recognition. Separate observations from assumptions, explain what a request supports, and listen to the response. Brief pauses and repeated practice help people return to shared purpose when a conversation gets tense.
What progress looks like
More actionable requests, clearer boundaries, and recognition that explains a person’s contribution. Teams identify the habits that help people understand one another and follow through on the work.
Ways to work together
CANDOR workshops, facilitated working sessions, and ongoing practice.
Next step
Start with the situation your people are working through. Together, we can identify a useful scope and a way to put the learning into practice.
Design the experience →